Last updated: Dec 1st, 2025
This privacy policy (“Privacy Policy”) governs how we, LexiTeach Ltd. (together, “Lexi” “we”, “our” or “us”) use, collect and store Personal Data we collect or receive from or about you (“you”) or the child using our services such as in the following use cases:
(i) When you browse or visit our website, Lexiteach.com (“Website”)
(ii) When you fill the on-boarding survey on our website, Lexiteach.com
(iii) When you sign up to our services (through the app or the website) and when you log in
(iv) When the child is using the services
(v) When you submit feedback
Please read this Privacy Policy carefully, so you can understand our practices and your rights in relation to personal data. “Personal Data” or “Personal Information” means any information that can be used, alone or together with other data, to uniquely identify any living human being and any information deemed as Personally Identifiable Information by privacy laws. Important note: Nothing in this Privacy Policy is intended to limit in any way your statutory right, including your rights to a remedy or means of enforcement.
Table of contents:
1. What information we collect, why we collect it, and how it is used
2. How we protect and retain your Personal Data
3. How we share your Personal Data
4. Additional information regarding transfers of Personal Data
5. Your privacy rights
6. Interaction with third party products
7. Analytic tools
8. Specific provisions applicable under California privacy law
9. Contact us
This Privacy Policy can be updated from time to time and, therefore, we ask you to check back periodically for the latest version of this Privacy Policy. If we implement significant changes to the use of your Personal Data in a manner different from that stated at the time of collection, we will notify you by posting a notice on our Website or by other means.
| Specific Personal Data we collect | Why is the Personal Data collected and for what purposes? | Legal basis (GDPR only, if applicable) | Third parties with whom we share your Personal Data | Consequences of not providing the Personal Data |
|---|---|---|---|---|
| When you browse or visit our Website | ||||
| Cookies, analytic tools and log files For more information, please read our cookies policy https://lexiteach.com/cookie-policy/ | • Analytics • Statistics • Marketing | Consent where not strictly necessary for the website to function– opt in | 3rd party platforms such as the Analytics Tools detailed in Section 7 below. | Certain non-essential Website features may not be available Read more about the purposes of each cookie here https://lexiteach.com/cookie-policy/ |
| When you fill the on-boarding survey on our website | ||||
| • Child’s age • Child’s name • Child’s gender • Child’s native language • Child’s English level • Child’s reason to learn English • Child’s liked activities | • To be able to create an account • To be able to customize our services. | Performance of contract | Stored on Google Firebase | Cannot create an account |
| When you sign up to our services (through the app or the website) and when you log in | ||||
| • Full name • Phone number • Child's name • Child's age | • To be able to create an account • To be able to log in • To be able to enjoy features available to registered users only • To be able to use our services | Performance of contract | Stored on Google Firebase | Cannot create an account Cannot log in Cannot enjoy all the features Cannot use the services |
| • Full name • Phone number • Child's name • Child's age | • To complete a survey for the assessment of the child's linguistic level | Performance of contract for parents personal information Consent (parental consent) for children's personal information | Stored on Google Firebase | Cannot enjoy all the features Cannot use the services |
| • Full name • Phone number • Child's name • Child's age | • To add you to our mailing list To send you newsletters or other marketing communications | Legitimate interest (e.g. to send you marketing communications) | 3rd party platforms: • Mailchip • Sendgrid | Cannot send you marketing communications |
| When the child is using the services | ||||
| • Any Personal Information that is submitted by the child in the process of interacting with our AI teachers | • To be able to use our services • To tailor the conversation to your needs | Consent (Parental consent) | • Open AI - LLM / TTS/STT/Audio to Audio • Gemini - LLM / TTS/STT/Audio to Audio • ElevenLabs - TTS/STT • Daily.co - Audio and Video • Krisp - Audio for noise suppression | Cannot enjoy all the features |
| When you submit feedback | ||||
| • Full name • Email address • Child's name • Child's age • Child's learning experience • Any Personal Information that is submitted as part of the review | • To publish reviews of our customers | Consent (Parental consent) | Stored on Google Firebase | Cannot publish customer reviews |
Finally, please note that some of the above mentioned Personal Data will be used for detecting, taking steps to prevent, and prosecution of fraud or other illegal activity, to identify and repair errors, to conduct audits, and for security purposes. Personal Data may also be used to comply with applicable laws, with investigations performed by the relevant authorities, law enforcement purposes, and/or to exercise or defend legal claims. In certain cases, we may or will anonymize or de-identify your Personal Data and further use it. “Anonymous Information” means information which does not enable identification of an individual user, such as aggregated information about the use of our services. We may use Anonymous Information and/or disclose it to third parties without restrictions (for example, in order to improve our services and enhance your experience with them).
In addition to the recipients described above, we may share your Personal Data as follows:
Internal transfers: Transfers within the Gloww group will be covered by an internal processing agreement entered into by members of the Gloww group (an intra-group data processing agreement) which contractually obliges each member to ensure that Personal Data receives an adequate and consistent level of protection wherever it is transferred to.
External transfers: Where we transfer your Personal Data outside of EU/EEA (for example to third parties who provide us with services), we will generally obtain contractual commitments from them to protect your Personal Data
Google Analytics. The Website uses a tool called “Google Analytics” to collect information about use of the Website. Google Analytics collects information such as how often users visit this Website, what pages they visit when they do so, and what other websites they used prior to coming to this Website. We use the information we get from Google Analytics to maintain and improve the Website and our products. We do not combine the information collected through the use of Google Analytics with Personal Information we collect. Google’s ability to use and share information collected by Google Analytics about your visits to this Website is restricted by the Google Analytics Terms of Service, available at https://marketingplatform.google.com/about/analytics/terms/us/, and the Google Privacy Policy, available at http://www.google.com/policies/privacy/. You may learn more about how Google collects and processes data specifically in connection with Google Analytics at http://www.google.com/policies/privacy/partners/. You may prevent your data from being used by Google Analytics by downloading and installing the Google Analytics Opt-out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout/.
Facebook Pixels and SDKs. We use Facebook pixels or SDKs, which are tools that provide help to website owners and publishers, developers, advertisers, business partners (and their customers) and others integrate, use and exchange information with Facebook, as such the collection and use of information for ad targeting. Please note that third parties, including Facebook, use cookies, web beacons, and other storage technologies to collect or receive information from your websites and elsewhere on the internet and use that information to provide measurement services and target ads. Facebook’s ability to use and share information is governed by the Facebook Tools Terms, available at: https://www.facebook.com/legal/technology_terms/. You can prevent your data from being used by Facebook Pixels and SDKs by exercising your choice through these mechanisms: http://www.aboutads.info/ choices or http://www.youronlinechoices.eu/.
UTMGrabber. We use a tool called UTM Grabber (also known as HandL UTM Grabber), a cookie-based tracker that helps us understand how users arrive at and interact with our website based on marketing campaign data. This tool is exposed to marketing parameters like UTM variables. It also collects technical data such as your IP address, browser type, operating system, and information related to the landing page and original referral URL, as well as data regarding form submissions and other website events. The use of this data allows us to analyze the effectiveness of our marketing campaigns, track user journeys, and understand user habits and characteristics on our website. UTM Grabber’s terms of use (available at https://utmgrabber.com/terms/) and privacy policy (available at https://utmgrabber.com/privacy/) also apply to its use.
TikTok Pixel and SDKs. We use TikTok’s Pixel or SDKs, which are tools that help website owners, app developers, advertisers, and business partners integrate with TikTok’s advertising ecosystem. These tools facilitate the collection and use of information to understand user interactions, measure ad performance, and enable ad targeting. Please note that third parties, including TikTok, may use cookies, web beacons, device identifiers, and other storage technologies to collect or receive information from your websites, apps, and elsewhere on the internet. This information is used to provide measurement services, personalize content, and target ads on and off TikTok. TikTok’s ability to use and share this information is governed by its Commercial Terms of Service (available at: https://ads.tiktok.com/i18n/official/policy/commercial-terms-of-service) and its main Privacy Policy (available at: https://www.tiktok.com/legal/page/us/privacy-policy/en – note: link may vary by region).
Google Signals. The Website uses a tool called “Google Signals” to collect information about use of the Website. When we activate Google Signals, some existing Google Analytics features are updated to also include aggregated data from Google users who have turned on “Ads Personalization” (Ads Personalization available at https://support.google.com/ads/answer/2662856/). Audiences that we create in Google Analytics and publish to Google Ads and other Google Marketing Platform advertising products can serve ads in cross device-eligible remarketing campaigns to Google users who have turned on Ads Personalization. Google Analytics collects additional information about users who have turned on Ads Personalization, base across device types and on aggregated data from users who have turned on Ads Personalization. The data is user based rather than session based. The Cross Device reports include only aggregated data. No data for individual users is ever exposed. You can modify your interests, choose whether your Personal Data is used to make ads more relevant to you, and turn on or off certain advertising services in the Ads Personalization link above.
We use log files. We use such information to analyze trends, administer the Website, track users’ movement around the Website, and gather demographic information. We reserve the right to remove or add new analytic tools.
California Civil Code Section 1798.83 permits our customers who are California residents to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. To make such a request, please send an email to [email protected]. Please note that we are only required to respond to one request per customer each year.
CONTACT US. If you have any questions, concerns or complaints regarding our compliance with this notice and the data protection laws, or if you wish to exercise your rights, we encourage you to first contact us at [email protected].