Frequently Asked Questions

Lexi provides personalized, interactive, and affordable AI-powered English lessons for kids aged 5-12. With bilingual support, endless practice, and curriculum-aligned content, Lexi adapts specifically to your child’s needs and helps them improve quickly.

Getting started is easy—simply sign up, choose your child’s native language and your child can begin learning right away!

No — Lexi is designed for beginners!

Yes. Lexi prioritizes the safety and privacy of young learners. We follow strict data protection and security standards to ensure a secure, enjoyable learning environment for all kids.

After creating your account, choose your preferred subscription plan or course, complete the secure checkout, and your child can start learning instantly.

Simply go to https://lexiteach.com/app/home and start your lesson.

Most parents notice their child gaining confidence and becoming more engaged within just a few lessons. Consistent practice typically leads to noticeable improvement within weeks.

Lexi works best on tablets and computers using the Chrome or Microsoft Edge browser.
For the best experience, we recommend keeping your browser up to date and ensuring your device has a working camera, microphone and speakers.

To add Lexi to your iPad’s home screen, follow these steps:

  1. Open Safari on your iPad.

  2. Go to https://lexiteach.com/app/home.

  3. Tap the Share button (the square with an upward arrow).

  4. Scroll down and select “Add to Home Screen.”

  5. Choose a name for the shortcut (e.g., Lexi).

  6. Tap Add.

A Lexi icon will now appear on your home screen, just like an app.

Each child should have their own account with a unique email address. This helps Lexi personalize lessons and track each child’s learning progress separately.

Yes! You can change Lexi’s language anytime in the Settings menu.

To cancel your subscription, go to settings:
https://lexiteach.com/app/home/profile
Scroll down, click on “Cancel Subscription,” and you will be redirected to the secure payment website. There, you will need to verify your identity using the email address you registered with to complete the cancellation. If you subscribed with PayPal you can cancel directly on PayPal. 

Still have questions?

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